Do you have a question or a query that you can’t find on the Knowledge Constructs website?

Whether it’s a request for us to help you build a WordPress based website or a even a simple question, you can use the simple form below and we’ll get back to you as soon as we can.

In order to help us deal with your enquiry efficiently, please use the “Type” drop down selection menu to specify the sort of enquiry you are sending and (optionally) a short subject line about your enquiry.


  1. Joe says:

    I just added your FAQ-Tastic plugin to my site ( and wanted to say thanks for releasing such a great plugin! I’d like to put a link back to your site, but the link information isn’t showing up on the plugin page (a code issue I suspect).

  2. Zain says:

    Hi Joe,

    Apologies – and you were right about the code issue! I’ve now updated the page so that the link information (including the actual HTML tags) have been added.

    Thanks for pointing that out. It’s very much appreciated.

  3. Lou says:

    Hi, installed your plugin and got this error message when i tried to activate it in the WP admin panel:

    Fatal error: Call to undefined function: wp_enqueue_script() in /..mypath…/wp-content/plugins/faq-tastic/faq-tastic.php on line 26

    what to do?

  4. Lou says:

    hi Zain – great plugin!
    couple of questions..

    - getting this error when rating an answer: “something went wrong while registering your vote”. What could be the cause?

    - how about an option to turn rating on/off?

    - any chance to have a double-click on the questions hide/display the answers (instead of the summary index)?

    - how about an option to show “back to index” nav button/link on the questions to jump straight back up to top of page for those ultra long pages with lots of questions?

  5. Rachel says:

    Hi there! I just installed your plugin and I think it’s absolutely amazing. You guys thought of EVERYTHING! I just have a question, however, because I am having some issues with questions after they’ve been asked. Who do we contact for Troubleshooting?

  6. BryonB says:

    Trying to set up a simple simple FAQ i get this error in the WP admin/ FAQ admin

    WordPress database error: [Table 'everyw2_wrdp1.wp_faqtastic_groups' doesn't exist]
    SELECT wp_faqtastic_groups.*,wp_posts.post_title FROM wp_faqtastic_groups LEFT JOIN wp_posts ON wp_faqtastic_groups.page_id=wp_posts.ID WHERE OR wp_faqtastic_groups.page_id=0 ORDER BY

  7. L Johnson says:

    I’m by no means a web designer but I know a great team of guys you should definitely speak with, they are great designers! I can pass your phone number, I know they do free consulations and quotes on the phone. Whats the best time and number to have someone reach you?

    L Johnson

  8. Harley says:

    Hi there, can’t find the right place to put bug reports.. In your FAQ-Tastic when I go to edit a question I get “Fatal Error: cannot redeclare write_post()” and deleting a question doesn’t work. I’m using WordPress version 2.2. Otherwise it’s a great plugin, was exactly what I was looking for thanks :)

  9. Jem says:

    Just a thought – you might want to rename FAQ-tastic to something else. There’s another script available with an identical name that I outed as being insecure and I wouldn’t want people looking you up, seeing my entry and thinking I meant your script… :)

  10. Andy says:

    He Zain,

    Remember Andy from Stomper June, How is Going down in Suny Brighton, Did you go to the last stomper, I did’nt get there myself.
    Have you heard from Radar Roy and his pal.



  11. Nick says:

    I am in the process of making a web marketing site, and have been torn (because I hear both) between going with a blog as my homepage and static sales pages, or a static page as my homepage with a blog as an extension.

    My main concern is SEO… which would be better?

    Also, I am VERY impressed with your “semi-static” blog/website. I have searched for DAYS looking for a blog that looks like a website.

    I don’t know anything more than the most basic HTML, but do pretty well having people make graphics for me, and using a WYSIWYG editor. What are the pro-cons of the two options I state above?

    So I guess I have 3 questions, the pros-cons, which is best for SEO, and finally, the medical site you worked on, with the exception of the “semi-static” home page, is the rest a blog or a website?

    I would love to get these answers, and maybe have you help me get this off the ground… please contact me, if you don’t mind!


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  13. kuting says:

    i have installed the plugin succesfully. however when i tried to add a question as a visitor to my site, there was no confirmation message when the page reloaded. is that how its supposed to work? i wasnt sure the question got in until i went in my wp admin and saw the questions received. but when i tried to answer the question, i got the following error below though the question and answer was successfully added to my faq page. also, how do i delete a group i created? pls help. tnx

    Warning: Unknown: open(/tmp/sess_b37281e2a1ab769ee0a7d438ad478c14, O_RDWR) failed: Permission

    denied (13) in Unknown on line 0

    Warning: Unknown: Failed to write session data (files). Please verify that the current setting of

    session.save_path is correct () in Unknown on line 0

  14. Richard says:

    Was hoping to find a demo of FAQ-tastic but I must have missed it! Where is it, please?

    Also, identical anchor text in back links as a thankyou is not a good idea anymore. Let people put what they want – if it’s all identical the thinking is that it’s a very obvious footprint. Try searching SEOMoz for top 100 SEO factors, might be there.

  15. Margie Raborn says:

    Zain, I am a computer simpleton, so I understand nothing discussed here. However, I can do e-mail, and I am a huge Ron Paul for President supporter. I understand you were very helpful to my good friend Carol Jones in helping her build her web site, so I just wanted to say a big Texas size THANK YOU! Thank you for helping Carol and thank you for ultimately helping Ron Paul! Margie

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